At Blair Nest, we strive to ensure your satisfaction with every purchase. Please read our return and refund policy carefully before placing your order.

1. Eligibility for Returns

We accept returns only in the case of damaged, defective, or incorrect items. If you receive an item that meets these conditions, you must report the issue to us within 48 hours of delivery. Requests made after this period may not be eligible for return.

2. Conditions for Return

To be eligible for a return:

  • The item must be unused and in its original packaging.

  • It must include all original tags, accessories, and documentation.

  • Clear photos showing the damage, defect, or incorrect item must be submitted for review.

Once your request is received and approved, we will arrange for the item to be picked up and returned to us.

3. Return Process

To initiate a return, please contact our customer support team via the contact details provided on our website. Include your order number and images of the item in question.

After our team reviews and confirms the issue, we will proceed with arranging a return pickup from your address.

4. Refund Policy

As we operate Cash on Delivery (COD) only, refunds will be processed as follows:

  • If a return is approved, a replacement will be offered first where applicable.

  • Refunds will be processed within 5–7 business days after we receive and inspect the returned item.

5. Non-Returnable Items

Items that show signs of use, intentional damage, or are returned without original packaging will not be accepted.

6. Cancellations

Orders can be canceled before dispatch by contacting our support team. Once an order is dispatched, it cannot be canceled.

7. Contact Us

If you have any questions about your return or refund, please reach out to us at [email protected].